Make sure none of the pins are bent on the connector of the battery or wires pulled out.Ģ. Lastly, if you still have no joy check the following.ġ. PLEASE NOTE THE BATTERY WILL NEED TO BE FULLY CHARGED AND DISCHARGED TO ABOUT 10% OF ITS CHARGE AT LEAST SIX OR SEVEN TIMES BEFORE IT WILL REACH ITS MAXIMUM CAPACITY. Once you update the bios you may need to follow the first reset procedure again for the charging circuit to be reset. Update the bios of your device if you are not running the latest version. read the instructions on how to check the version of bios that you have.ģ. go to the manufacturer's website and look for the latest bios update.Ģ. If the above does not cure the issue we recommend trying one more thing.ġ. This procedure resets the charging circuit of the device and in 50% of cases will cure the issue. wait 30 Minutes then reconnect the battery to the device. Disconnect the battery itself from the device by either removing the battery from the device or disconnecting the battery plug from the device.ĥ. Leave disconnected for 30 Mins from the mains.Ĥ. Remove the plug of the charger from the mains socket.ģ. Q: My new battery is not charging on my device.Ģ. You may need to do this two or three times before it will continue to charge. Once the battery stops charging at 50% try resetting the charger, restarting the laptop and then initiating another charge. Q: My new battery will only charge to 50% then it stops charging.Ī: New batteries are difficult to charge and can sometimes confuse charging circuits in modern devices. After these charge cycles, your battery should reach its maximum capacity. Q:- My new battery has just been installed and it does not last very long.Ī: All new lithium Ion and Lithium Polymer batteries need to be conditioned, this simply means that the battery needs to be fully charged and discharged around 6 or 7 times. Before deciding that the battery that you have is faulty please try the following.

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